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At First California Bank, we are dedicated to serving your needs. Whether you have a problem with our site, have a question, or just want to let us know what you think, we value your feedback.

Thank you for visiting our Website.

NOTE: This is not a secure message, so please do not send personal account information (account numbers, social security numbers, etc.) or other confidential information. In addition, do not send Account Service Requests (such as Stop Payments).

First California Bank Feedback Form
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Go to Submit Button Optional Survey Questions About Our Website
and E-Access Online Banking Services
Select Website or Online Product:
  1: For which of the following reasons have you visited our website/online product?
(Check all that apply)
Product Information
Product Support
Sales Information
Company Information
Company/Department Contact
Employment Opportunities
Other:
  2: How did you hear about our website/online product ?
Friend
Search Engine
I am a Customer
Advertisement
Brochure
Other:
  3: Please rate the overall content of our website/online product .
Excellent
Good
Average
Poor
Very Poor
  4: Please rate the ease of navigation of our website/online product .
Excellent
Good
Average
Poor
Very Poor
  5: Please rate the overall look of our website/online product .
Excellent
Good
Average
Poor
Very Poor
  6: Did you find the information you were looking for on our website/online product ?
Yes
No
  7: What information were you not able to find on our website/online product ?
  Please tell us how much you agree or disagree with each of the following statements:
 

8: The information on the website/online product is clearly written and easy to understand.
Strongly Agree
 Agree
Undecided
Disagree
 Strongly Disagree

  9: The website/online product contains no grammar or spelling errors.
Strongly Agree
 Agree
Undecided
Disagree
 Strongly Disagree
  10: The content of the website/online product is up-to-date.
Strongly Agree
 Agree
Undecided
Disagree
 Strongly Disagree
  11: The information on the website/online product met my needs.
Strongly Agree
 Agree
Undecided
Disagree
 Strongly Disagree
  12: The layout of the website/online product is well-organized and clear.
Strongly Agree
 Agree
Undecided
Disagree
 Strongly Disagree
  13: The links on the website/online product are current and working.
Strongly Agree
 Agree
Undecided
Disagree
 Strongly Disagree
  14: The text size on the website/online product is easy to read.
Strongly Agree
 Agree
Undecided
Disagree
 Strongly Disagree
  15: E-mailed questions were answered in a timely manner.
Strongly Agree
 Agree
Undecided
Disagree
 Strongly Disagree
 

16: Overall, how does our website/online product compare to similar websites you have visited?
Excellent
Very Good
Good
Poor
Very Poor
Don't Know

17: Please tell us any suggestions you have for improving our website/online product .


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